*Please note: Due to covid, currently all sales are final until further notice.

Returns
Our policy lasts 14 days from received date. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused with tag attached and in the same condition that you received it. It must also be in the original packaging.

Retail Store Returns
All retail purchases must follow store’s return policy. Contact the store which item was purchased from for questions. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days amount of days.

Sale Items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@lustruck.com and send your item to:

Lustruck 

777 S Alameda Ave, 2nd Floor,

Los Angeles CA 90021

United States.

Shipping
To return your product, you should mail your product to:

Lustruck

777 S Alameda Ave, 2nd Floor,

Los Angeles CA 90021

United States.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.